Policies

Updated: December 28, 2017

YoungWonks may modify these policies at any time and require parent(s)/guardian(s) to acknowledge and agree to such changes; such changes will be binding on you and your Student(s) on a going forward basis. Continued participation by your Student(s) following notice of changes by YoungWonks shall be deemed acceptance of those changes.

“You” and “your” refers to the parent(s)/guardian(s) who signed the Agreement, “Student(s)” refers to the student or student enrolled by you, and “we,” “us,” and “our” refers to YongWonks, a division of Wonsknow LLC.

These Policies apply whether your Student is participating in online or in person classes, unless expressly stated otherwise.

Name/Likeness Permission. With respect to in person classes, and not online classes, you agree that YoungWonks has the right to record and use your Student(s)’s image or likeness, and voice in but not limited to photographs, videos, press releases, radio spots, websites, brochures or other marketing and promotional media and security audio-video surveillance without financial compensation for an unlimited time. Please contact us if you have questions or would like to revoke your consent for future marketing/promotional uses (e.g., for materials that have no yet been produced). We will only use your Student’s name in marketing/promotional purposes after obtaining additional consent from you.

Trial Classes. You are required to attend any free trial class (whether in person or online) with your Student. We reserve the right to prohibit your Student from participating in any free trial class if you are not present.

Sign-In and Sign-Out. Keep in mind that for in person classes we do not have a receptionist in our office and there is no one to watch your Student(s) in the reception area. Reception area is only for parents/guardians and NOT for Student(s) to wait. Please make sure that you check-in your Student(s) on the kiosk. The kiosk is for parents/guardians to sign. Your Student(s) should be standing next to you when you are signing them in. Please make sure that your Student(s) walk directly into the classroom after they are signed in.

Please make sure that parents/guardians are waiting in the reception for their Student(s) at class dismissal time promptly. Parents/Guardians can also come inside the classroom to pick their Student(s). At the end of a class, YoungWonks’ teachers have to attend to the next class and hence there is no one supervising your Student(s) after class time. When the class is done, please sign-out your Student(s) on the kiosk. Again, parent/guardian must sign out with this Student(s) standing next to him/her. Under no circumstances should a parent/guardian drop Student(s) outside the facility and ask them to go in by themselves, or ask the Student(s) to come out while parent/guardian is still waiting in the car.

You understand that Student(s) must be signed in and out of their classroom each day with complete signature. You understand that you must sign your Student(s) in and out for each class.

You may be charged a penalty of $2 per minute in the event your Student(s) is not signed out within 5 minutes of the scheduled class end time.

Conduct. YoungWonks reserves a right to dismiss any Student(s) for unsatisfactory conduct at our teaching facility or in our online classes. YoungWonks retains the right to terminate enrollment if the Student(s) or you do not comply with policies, rules or regulations of YoungWonks. YoungWonks may also terminate enrollment if Student(s) or you fail to cooperate with instructors and administration.

Assumption of Risk and Indemnification. As further described in the Terms of Service, you acknowledge and agree on your and the Student(s) behalf to (i) assume risk and financial responsibility of participation in our services and (ii) indemnify and hold Wonksknow LLC harmless and release Wonksknow LLC from any and all liability for any injury which may be suffered by Student(s) arising out of or in any way connected with participation in our classes and the use of our facilities and equipment.

Terms of Service
Updated: December 28, 2017

These Terms of Service, together with the Policies and the enrollment form constitute the “Agreement” between Parent(s)/Guardian(s) and their Student(s) and YoungWonks, a division of Wonksknow LLC. YoungWonks may modify these Terms of Service at any time and require parent(s)/guardian(s) to acknowledge and agree to such updates; such changes will be binding on you and your Student(s) on a going forward basis. Continued participation by your Student(s) following notice of changes by YoungWonks shall be deemed acceptance of those changes.

“You” and “your” refers to the parent(s)/guardian(s) who signed the Agreement (including electronically), “Student(s)” refers to the student or student enrolled by you as identified on the enrollment form(s), and “we,” “us,” and “our” refers to YongWonks, a division of Wonsknow LLC.

These Policies apply whether your Student is participating in online or in person classes, unless expressly stated otherwise.

FEES AND PAYMENT

Tuition:

YoungWonks follows 4 week tuition cycles. That means there is a subscription fee for every 4 weeks from the class start date. Start date is the date of first-class after the trial class. 4 week subscription includes one 1.5 hour class per week for those attending in-person or 45 minute class per week for those attending online.

Tuition is due on or before the start of each cycle.

Late Fee of 10% per month (compounded) will be charged for late payments.

Updated tuition fees starting January 01, 2018:

Level 0 – Primer Level (Scratch):

In class students: $210 for every 4 weeks which covers one 1.5 hour class per week. Online students: $210 for every 4 weeks which covers one 45-minute private one-to-one lesson per week.

Level 1 (Python Level 1, SPER Sets 1 to 6):

In class students: $210 for every 4 weeks which covers one 1.5 hour class per week. Online students: $210 for every 4 weeks which covers one 45-minute private one-to-one lesson per week.

Level 2 (Applied Python: Raspberry Pi and PyGame):

In class students: $230 for every 4 weeks which covers one 1.5 hour class per week. Online students: $230 for every 4 weeks which covers one 45 minute private one-to-one lesson per week.

Level 3 (Advanced Python: Object Oriented, Multithreading, Sockets, TkinterUI Dev, Relational Databases):

In class students: $250 for every 4 weeks which covers one 1.5 hour class per week. Online students: $250 for every 4 weeks which covers one 45-minute private one-to-one lesson per week.

Level 4 (Algorithms and Full Stack Web and App Development)

In class students: $270 for every 4 weeks which covers one 1.5 hour class per week. Online students: $270 for every 4 weeks which covers one 45-minute private one-to-one lesson per week.

Level 5 (Sci Pi, Open Source Computer Vision and Machine Learning)

In class students: $270 for every 4 weeks which covers one 1.5 hour class per week.

Online students: $270 for every 4 weeks which covers one 45-minute private one-to-one lesson per week.

For those who opt for more than one class a week, additional classes are being offered at a discount in all levels. Tuition for every additional once-a-week class is only $200 for every 4 weeks.

Sibling Discount:

$30 per-family per-cycle (per 4 weeks) discount for families with 2 enrolled siblings and $60 per-family per-cycle discount for those with 3 or more enrolled siblings.

Registration fee:

There is a $100 registration fee. Registration fee is currently waived for new students.

Payment options:

All customers are required to have credit card on file with automatic recurring billing. For those on 4 week cycle billing, card will be charged on or shortly after the first day of each cycle. For those on monthly billing, the card will be charged on the first day of the month or shortly after that. Customer is responsible for making sure that card on file is not expired and transaction is not denied. Delay in processing payment due to expired card or denied transaction may lead to late fees being charged.

Late Fees:

Tuition will be considered late if payment is made after the due date. Due date is 1st day of each 4 week cycle. For those on monthly payment option the due date is 1st of each month. Late Fee of 10% per month (compounded) will be charged for late payments, but shall not exceed the maximum permitted by law.

CANCELLATION, MISSED CLASSES, AND WITHDRAWAL
Notification about missing classes:

Please notify us about you missing the classes as early as possible so that your spot can become available for others to use. We have created an online class rescheduling system on the Parent Portal where you can mark a class as "Can’t Make It" up to 24 hours before the scheduled class time and secure a make up credit. Classes missed without notification will not be eligible for a make up class (or refund).

Online Scheduling of Make Up Classes:

Our online class scheduling system will display the number of make up credits available and you will be able to self schedule make up classes by picking from one of the options available. Suitability of make-up options is not guaranteed. Make-up options are based on availability. Those concerned about suitability of make-up class time, day should check available make-up options before canceling the class.

Make up credit accrual and validity:

Make up credits are valid for 9 days from the originally scheduled class date. Make up credits are valid only while a person is fully enrolled and are current on tuition payments. All make up credits expire on the enrollment termination date. Make-up credits are for make-up classes only and can be only be used for attending additional classes while the Student is already attending at least one subscribed class a week for that subject.

No prorating or refunds of fees:

To encourage regularity and for cash flow predictability, YoungWonks does not prorate fees for classes missed or offer refunds or credits. Please use the Parent Portal to secure make up classes.

To terminate enrollment:

2 weeks notice is required to terminate the enrollment. To terminate enrollment please send an email to youngwonks@wonksknow.com. Please mention student name, class terminating and the termination date on the email. The termination date needs to be at least 14 days more from the email date. If termination date is not mentioned or the date mentioned is less than 14 days from the email date, termination date will be perceived as 14 days from email date. Customers will be billed for all classes till the termination date.

Re-enrollment after withdrawal is subject to registration fee.

Holidays:

YoungWonks is closed on all major national holidays. Please check the holiday schedule at the center. You will be assigned make-up credit for all classes missed due to holidays. Makeup credit validity for these credits will be at least 30 days from the original class date. There will be no prorating of tuition due to holidays.

CONDUCT

You and the Student(s) named, willingly assume the risks associated with participation in the YongWonks courses and accept that there are also risks that may arise due to the behavior of other students, which you also willingly assume on your own behalf and on behalf of your Student(s). You acknowledge and understand that there are known and unknown risks associated with participation in YoungWonks’ courses and activities and the use of the facilities and equipment, including electronic equipment, which include but are not limited to: seizures, contusions, fractures, scrapes, cuts, bumps, paralysis, or death.

You agree that the Student(s) shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions as conditions for participation in any YoungWonks’ course and on YoungWonks’ premises.

REPRESENTATIONS AND WARRANTIES

You represent and warrant that you are the parent or legal guardian of the Student(s) named in the enrollment form and are authorized to accept and agree to these Terms of Service.

Your Student(s) are of physical, medical, and mental ability to participate in the YoungWonks courses and you hereby execute this agreement without coercion.

DISCLAIMER

WE DO NOT CONTROL, AND WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE RELIABILITY OF, ANY VERIFICATION SERVICE OR ANY INFORMATION PROVIDED BY SUCH VERIFICATION SERVICE WE USE TO CONFIRM THE VALIDITY OF OUR INSTRUCTORS’ CLAIMED EDUCATIONAL CREDENTIALS AND LACK OF CRIMINAL HISTORY.

WE OFFER OUR SERVICES “AS IS” AND MAKE NO WARRANTY WHATSOEVER WITH RESPECT TO THE SERVICES, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; OR (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY OF TITLE; OR (D) WARRANTY OF PERFORMANCE OR RESULTS; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

LIMITATION OF LIABILITY

IN NO EVENT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE OR GROSS NEGLIGENCE, SHALL WONKSKNOW LLC, ANY OF ITS AFFILIATES, OR ANY OF THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS (INCLUDING INSTRUCTORS AND TUTORS) (COLLECTIVELY, THE "PROTECTED ENTITIES") BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF, OR THE INABILITY TO USE, THE SERVICES AND MATERIALS RELATED THERETO, YOUR PROVISION OF INFORMATION, EVEN IF SUCH PROTECTED ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY ONLY TO THE EXTENT SUCH LIMITATION IS PROHIBITED BY APPLICABLE LAW.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE PROTECTED ENTITIES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, GROSS NEGLIGENCE OR OTHERWISE) ARISING FROM THE AGREEMENT OR YOUR STUDENT(S)’ PARTICIPATION IN THE SERVICES EXCEED, IN THE AGGREGATE, THE AMOUNT, IF ANY, PAID BY YOU TO WONKSKNOW LLC FOR YOUR STUDENT(S)’ PARTICIPATION IN THE YOUNGWONKS SERVICES.

INDEMNIFICATION

You, on behalf of yourself, the Student(s), your heirs, assigns, representatives, and next of kin agree to hold harmless, release, waive and agree to defend, hold harmless, and indemnify Protected Entities, to the maximum extent permitted by law, from any and all injuries, liabilities or damages from Student(s) participation in our courses or use of our facilities and equipment, except for those arising from the gross negligence or willful misconduct of Wonksknow LLC.

Wonksknow LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

DISPUTES
Class Action Waiver

You agree that the arbitration of any dispute shall be conducted on an individual, not a class-wide basis, and that no such arbitration proceedings may be consolidated with any other arbitration or other legal proceedings involving Protected Entities or any other person. You further agree that you, and anyone asserting a claim through you, will not be a class representative, class member, or otherwise participate in a class, representative, or consolidated proceeding against Protected Entities. We and you agree that the arbitrator of any dispute between us may not consolidate more than one person's claims, and may not otherwise preside over any form of a class or representative proceeding or claim (such as a class action, representative action, consolidated action or private attorney general action).

Any claim that all or part of the class action waiver is invalid, unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.

California Law and Arbitration Agreement

All parties to these terms and conditions waive their respective rights to a trial by jury. The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof) or the Site shall be BINDING ARBITRATION administered by the American Arbitration Association (AAA) (www.adr.org). The exceptions to the exclusivity of arbitration are (1) that you have the right to bring an individual claim against Company in a small-claims court of competent jurisdiction and (2) any claim that all or part of the class action waiver is invalid, unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator, as stated above. The laws of the State of California will govern this Agreement, as well as any claim that might arise between you and us, without regard to any conflict of law provisions.

Regarding claims:

(a) you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and Wonksknow LLC or its affiliates (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. For details on the arbitration process, see our Arbitration Procedures.

(b) Either you or Company may initiate arbitration proceedings. The arbitration will be conducted before a single arbitrator. The arbitration will be an individual arbitration, and shall in no event be commenced as a representative or class arbitration. Which particular rules apply in AAA arbitration will depend on how much money is at issue. For less than $75,000, the AAA's Supplementary Procedures for Consumer-Related Disputes/Consumer Arbitration Rules will apply; for Disputes involving $75,000 or more, the AAA's Commercial Arbitration Rules will apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879.

(c) Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against Company (except for small-claims court actions) may be commenced only in the federal or state courts located in California. You hereby irrevocably consent to the jurisdiction of those courts for such purposes. This Agreement, and any dispute between you and Wonksknow LLC, shall be governed by the laws of the state California without regard to principles of conflicts of law, provided that this arbitration agreement shall be governed by the Federal Arbitration Act.

MISCELLANEOUS
Interpretation

The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement, which shall remain in full force and effect.

Communication and Data Privacy

If you provide us your email address, you agree and consent to receive email messages from us. These emails may be transactional or relationship communications relating to the services we offer, such as administrative notices and service announcements or changes, or emails containing commercial offers, promotions or special offers from us. You also may sign up, and therefore agree, to receive SMS or text messages on your mobile phone so that we may communicate with you through text message/SMS; you may opt out of text messages/SMS by contacting us in writing or coming to our office. Our failure to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect.

In the course of your use of our services, you may create an account, be asked to provide certain personally identifiable information to us, interact with tutors and instructors, respond to surveys or otherwise provide information as a result of services and products made available by us (collectively, "User Information"). We may use this information in order to facilitate payment, provide our services to you and your Student(s), for our internal business purposes, and for other purposes that were disclosed to you at the time you provided the information.

You agree that you are solely responsible for the accuracy and content of your User Information, and you agree to keep it up to date. If you have questions about the information we have on file, you may ask us. For our online services, including online classes and the use of our YoungWonks Parent Portal, YoungWonks Parent App, YoungWonks Student Portak and and YoungWonks Student App, our privacy policy applies and is located at https://www.youngwonks.com/privacy.

You are encouraged to monitor your Student’s participation in all online classes, and you are required to for any trial class. We currently use a third party service, Gotomeeting, and their privacy policy applies to any participation in online classes. We have no control over their privacy practices or policy, which is located here: https://www.logmeininc.com/legal/privacy. You should not use your Student’s full name when you create your online identifier for your Student as this user name will be visible to other class participants in online forums and discussion groups if your Student participates in them, and Gotomeeting.

Our Intellectual Property Rights

The trademarks of Wonksknow LLC are proprietary to us and may not be used by you for any reasons other than as expressly permitted by these terms. All “Materials” are property of, or duly licensed to, Wonksknow LLC. You have the right to view, electronically copy, and print in hard copy portions of these Materials for the sole purpose of making class reservations, purchases, or other personal use. “Materials” means content, design, text, graphics, audiovisual works, and interfaces, the collection, selection, and arrangement thereof, and all software made available to you and Student(s) as part of the YoungWonks services.

Any other use of Materials, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Wonksknow LLC, is strictly prohibited.

You acknowledge that Wonksknow LLC and/or third party content providers remain the owners of all Materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material.

By completing the enrollment for your Student or by you or your Student participating in any of our services, parent(s)/guardian(s) (a) represent and warrant that they are the legal parent(s)/guardian(s) of the child or children indicated in the enrollment process (the “Student(s)”) with all legal right to enroll the Student(s) and (b) agree to the Policies and the Terms of Service above, which include important terms, including, but not limited to, limitation of liability, consent to use the name and likeness of your Student(s) for marketing, consent to collect and process data of you and your Student(s), consent to be contacted, and an agreement to arbitrate (collectively, the “Agreement”).

For any concerns or feedback please contact legal@wonksknow.com

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